Terms of Service

Last updated: 09 Dec 2025

Welcome to Dejumbler. By engaging these services, you agree to the following terms and conditions. Please review them carefully so we can collaborate smoothly and transparently.

Services

Dejumbler provides consulting, clarity coaching, organizational support, project planning, workflow optimization, and related professional services (“Services”). A detailed scope of work is provided before each engagement.

Quotes & Pricing

Pricing varies depending on the project’s needs and complexity. Clients may request a quote at any time. Work begins only after the quoted scope is approved in writing and the deposit has been received.

Payment Terms

To reserve your project and begin work, a 30% deposit is required after the quote is approved.
The remaining balance is due before final delivery of the completed work.

Dejumbler retains ownership of all work and deliverables until full payment has been received. Once payment is complete, ownership rights transfer to the client.

Independent Contractor Status

You agree that Dejumbler provides the Services as an independent contractor. Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Dejumbler. Dejumbler retains sole control over the manner and means by which the Services are performed, and you shall not have the authority to direct or control Dejumbler’s performance. You acknowledge that Dejumbler is solely responsible for all taxes, withholdings, insurance, and other statutory or regulatory obligations arising from the performance of the Services.

Scope of Services; Changes to Scope

The specific Services to be provided under these Terms will be outlined in the quote, proposal, project plan, or other written communication approved by you (the “Project Scope”). Any request by you to modify, expand, or otherwise change the Project Scope may require additional fees, extended timelines, or a revised quote. DEJUMBLER RESERVES THE RIGHT TO PAUSE WORK UNTIL ANY REQUESTED CHANGES ARE REVIEWED AND APPROVED, AND UNTIL ANY RESULTING ADDITIONAL PAYMENTS ARE RECEIVED.

Work requested by you that is outside the agreed-upon Project Scope will not be performed unless mutually agreed to in writing.

Intellectual Property; Ownership of Work Product

DEJUMBLER RETAINS OWNERSHIP OF ALL WORK PRODUCT, DRAFTS, MATERIALS, CONCEPTS, DESIGNS, AND DELIVERABLES CREATED IN CONNECTION WITH THE SERVICES UNTIL FULL PAYMENT HAS BEEN RECEIVED. Upon receipt of full payment, ownership of the final approved deliverables will transfer to you. Dejumbler may retain copies of any work product for internal recordkeeping, portfolio, archival, or reference purposes unless prohibited by applicable law or otherwise requested in writing.

Any third-party content or tools used as part of the Services remain the property of their respective owners and are provided subject to their applicable licenses or terms.

Force Majeure

DEJUMBLER SHALL NOT BE LIABLE FOR ANY DELAY OR FAILURE TO PERFORM ANY OBLIGATION UNDER THESE TERMS DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, ILLNESS, POWER OUTAGES, TELECOMMUNICATIONS FAILURES, THIRD-PARTY PLATFORM OUTAGES, STRIKES, LABOR DISPUTES, WARS, ACTS OF TERRORISM, OR GOVERNMENT RESTRICTIONS. In such circumstances, timelines for delivery of the Services may be extended without liability.

Termination of Consulting Engagements

Either you or Dejumbler may terminate a consulting engagement at any time by providing written notice. HOWEVER, BECAUSE ALL SERVICES ARE CUSTOMIZED AND MADE-TO-ORDER, ONCE A PROJECT HAS BEGUN YOU ARE RESPONSIBLE FOR THE FULL PROJECT FEE, EVEN IF YOU ELECT TO TERMINATE THE PROJECT EARLY OR CEASE PARTICIPATION. Deposits and partial progress payments are non-refundable.

If Dejumbler terminates a consulting engagement for reasons unrelated to your conduct or failure to cooperate, you will be responsible only for payment for the portion of Services completed up to the date of termination.

This section describes termination of consulting projects and does not limit Dejumbler’s rights regarding termination of Website, Social Media, or User Accounts, which are governed separately under these Terms.

Non-Payment; Suspension or Termination of Access to Deliverables

IF YOU FAIL TO REMIT ANY PAYMENT WHEN DUE, DEJUMBLER MAY, IN ITS SOLE DISCRETION, SUSPEND, DISABLE, OR TERMINATE YOUR ACCESS TO ANY DELIVERABLES, INCLUDING BUT NOT LIMITED TO LIVE WEBSITES, HOSTED TOOLS, SOFTWARE FEATURES, PROJECT MANAGEMENT WORKSPACES, CODE REPOSITORIES, OR OTHER DIGITAL OR OPERATIONAL SYSTEMS CREATED OR MAINTAINED BY DEJUMBLER, UNTIL ALL OUTSTANDING AMOUNTS ARE PAID IN FULL.

If payment is not received within seven (7) days of the due date, Dejumbler may permanently remove, deactivate, or otherwise shut down such deliverables without liability to you. You acknowledge and agree that:

DEJUMBLER RETAINS OWNERSHIP OF ALL WORK PRODUCT UNTIL FULL PAYMENT HAS BEEN RECEIVED;

YOU SHALL NOT USE, DISPLAY, PUBLISH, OR OTHERWISE BENEFIT FROM ANY DELIVERABLES UNTIL OWNERSHIP HAS TRANSFERRED UPON RECEIPT OF FULL PAYMENT; and

ANY INTERRUPTION OF SERVICE, FUNCTIONALITY, OR ACCESS RESULTING FROM YOUR FAILURE TO PAY DOES NOT CONSTITUTE A BREACH BY DEJUMBLER.

You further agree that Dejumbler shall not be liable for any losses, damages, lost revenue, business interruption, or other consequences resulting from the suspension or termination of access due to non-payment.

THESE TERMS CREATE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND DEJUMBLER REGARDING YOUR USE OF THE WEBSITE AND OUR SOCIAL MEDIA AND SERVICES.

Our Terms may change.

We may update these Terms from time to time. If a material change is made, we will post a notice on the Website. Read through any changes, and if you do not agree to them, please stop using the Website, Social Media, and Services. If you continue to use our Website, Social Media, and Services after we notify you of changes, you will be deemed to have accepted the updated Terms, except to the extent prohibited by applicable law. Some jurisdictions do not permit unilateral updates or changes to consumer terms, so this paragraph may not apply to you.

Your user account

You may create a user account on our Website (a “User Account”), by registering your name, providing certain information about yourself, and creating a password.

You represent that all information supplied by you in creating a User Account is true and accurate.

You are responsible for safeguarding the confidentiality of your username and password that you use to access your User Account on our Website. You agree not to disclose your username or password to any third party. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, DEJUMBLER IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS, DISCLOSURE, THEFT, OR UNAUTHORIZED USE BY THIRD PARTIES, FOR WHATEVER REASON, OF AN ACCOUNT HOLDER’S USERNAME OR PASSWORD.

YOU AGREE THAT YOU ARE SOLELY AND FULLY RESPONSIBLE FOR ANY ACTIVITIES OR ACTIONS TAKEN UNDER YOUR USER ACCOUNT, WHETHER OR NOT YOU HAVE AUTHORIZED SUCH ACTIVITIES OR ACTIONS, INCLUDING ANY POSTING OF USER CONTENT (DEFINED BELOW).

You will immediately notify us of any unauthorized use of your User Account on the Website.

Terms and conditions of sale

Making purchases

If you wish to purchase any products or services from Dejumbler, we will ask you to send information applicable to your purchase, including, without limitation, payment and contact information. Any such information will be treated in accordance with our Privacy Policy. All information that you provide to us and/or our third-party payment processor(s) must be accurate, current and complete. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY PAYMENT METHODS USED TO INITIATE ANY TRANSACTION. YOU REPRESENT AND WARRANT THAT DEJUMBLER AND/OR ITS VENDORS MAY COLLECT PAYMENT FROM ANY PAYMENT METHOD YOU PROVIDE. You agree to pay all charges incurred by you or any operators of your User Account and payment method at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. Verification of information applicable to a purchase may be required prior to our acceptance of any order. Any declined payment costs shall be borne by you.

The personalized products we offer are made to order, and we reserve the right to charge your payment account method immediately when you place your order for such products.

Additional paid services

In our sole discretion, we may offer additional services (including but not limited to subscriptions) in exchange for a fee. The terms of any such offers will be listed on the specific portion of the Website or Social Media dedicated to such offers.

Limited time offers and discounts

In our sole discretion, we may also offer discounts and/or make limited-time offers. The terms of any such discount/offers will be listed on the specific portion of the Website or Social Media dedicated to such discounts/offers. Each discount and/or offer will be valid for the fixed term or, where appropriate, while stocks last. If the discount and/or offer is for a limited time only, the time zone referred to in the discount and/or offered is Eastern Standard Time, unless otherwise specified.

Delivery

Custom product deliveries are made during normal business hours to the medium agreed upon by you at the time of purchase in the manner specified by you in the project management plan. Upon delivery, it is your duty to verify the contents of an order are correct and to specify any anomalies in email form within 3 days. Dejumbler will not be responsible or liable for errors in delivery due to inaccuracies or incompleteness in the information supplied at the time of purchase by you, or for any delays in delivery attributable to a telecommunications platform.

Delivery Policy

“Delivery” refers to the completion and submission of agreed-upon service-based work.

Delivery Method

Deliverables may be provided through email, shared documents, virtual meetings, code repositories, or shared project management and software development tools, depending on what best supports your project.

Delivery Timeframes

Timelines vary based on the scope of work and will be specified in your approved quote or proposal.
If a client delays providing necessary information or feedback, delivery timelines may be extended.

Client Responsibilities

Clients agree to provide accurate information, timely communication, and any materials or access required to complete the project. Prompt collaboration helps ensure smooth progress and on-time delivery.

Confidentiality

All client information and project materials are treated as confidential and will not be shared without permission, except as required by law.

Governing Law

These terms are governed by the laws of New York, United States.

Refund & Cancellation Policy

All Dejumbler services are custom and tailored to each client. As such, all sales are final and non-refundable.

Once a project has begun, the full project fee is owed, even if the client chooses to cancel the contract or discontinue the project early. Deposits and partial progress payments are not refundable.

Warranty disclaimer

THE WEBSITE, OUR SOCIAL MEDIA, THE CONTENT, AND THE SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” WITH ALL FAULTS, AND ANY THIRD-PARTY WARRANTIES, SERVICES, MAINTENANCE AND SUPPORT ARE PROVIDED BY THE ORIGINAL SUPPLIER, NOT BY DEJUMBLER. DEJUMBLER DOES NOT GUARANTEE THAT THE WEBSITE, SOCIAL MEDIA, AND/OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE, SOCIAL MEDIA, AND SERVICES ARE FREE OF VIRUSES OR ANYTHING ELSE HARMFUL.

TO THE FULLEST EXTENT PERMITTED BY LAW, DEJUMBLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE, SOCIAL MEDIA, SERVICES, CONTENT, AND ANY PRODUCTS OR SERVICES YOU MAY OBTAIN, PURCHASE, OR ACCESS THROUGH THE WEBSITE, SOCIAL MEDIA, AND SERVICES, AND/OR VIA ASSOCIATED THIRD PARTY LINKS, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

DEJUMBLER PERIODICALLY ADDS, CHANGES, IMPROVES, OR UPDATES THE INFORMATION ON THE WEBSITE AND OUR SOCIAL MEDIA WITHOUT NOTICE. DEJUMBLER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS WEBSITE OR OUR SOCIAL MEDIA. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, DEJUMBLER IS NOT RESPONSIBLE OR LIABLE FOR ANY USER CONTENT POSTED ON THE WEBSITE AND SOCIAL MEDIA. ALSO, NOTHING CONTAINED ON THIS WEBSITE OR OUR SOCIAL MEDIA SHALL BE INTERPRETED AS ADVISING YOU.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASE, THE EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT IT CAN UNDER THE LAW.

You are solely responsible for any damage to your Device resulting from accessing the Website or our Social Media and using our Services, to the extent applicable law does not provide otherwise.

Termination

Dejumbler may terminate or modify the Website, Social Media, Services, Content, or any of our products or services, at any time without notice.

Dejumbler may delete your User Account and User Content and restrict your use of all or any part of the Website, the Social Media, or Services at any time and for any reason, without any liability to Dejumbler, subject to applicable law.

You understand and agree that your account username and some of your User Content, particularly that which is displayed in an activity feed or in other public places on our Website or Social Media, may continue to appear publicly even after your User Account is terminated, subject to your right to have your User Content removed upon request in accordance with applicable law and our Privacy Policy. These Terms remain in effect even after your User Account with Dejumbler is terminated and/or you have stopped using the Website/Social Media/Services.

Indemnification/limitation of liability

We want you to enjoy our Website, Social Media, and Services, but Dejumbler must also protect itself from any damages you may cause.

Indemnification and release

Some jurisdictions do not permit certain limitations or exclusions on liabilities, legal warranties and remedies, so these exclusions or limitations may not apply to you. To the extent they do apply to you, you agree to indemnify, defend, and hold harmless Dejumbler, its officers, members, directors, employees, independent contractors, administrators, stockholders, parent entities, sister entities, subsidiary entities, divisions, partners, partnerships, commonly controlled operations, affiliates, attorneys, insurers, accountants, receivers, advisors, consultants, reinsurers, third party administrators, web developers, agents, representatives, licensors and suppliers (the “Dejumbler Parties”) from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys' fees, arising from or relating in any way to (1) User Content, (2) your use of the Website, Social Media, or Services, (3) your conduct in connection with the Website, Social Media, Services, or with other Users, or any violation of these Terms, any law, or the rights of any third party, and (4) your participation in any Dejumbler activities or events, or Dejumbler’s partners’ events. You, for yourself and on behalf of your heirs, agents, estate, successors and assigns, hereby fully and forever release and discharge the Dejumbler Parties from any and all claims or causes of action you may have for damages relating in any way to your use of the Website, Social Media, and Services.

Limitation of liability

Some jurisdictions do not permit certain limitations or exclusions on liabilities, legal warranties and remedies, so these exclusions/limitations may not apply to you. To the extent they do apply to you, DEJUMBLER WILL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM, OR ARE DIRECTLY OR INDIRECTLY RELATED TO (1) THE USE OF, OR THE INABILITY TO USE, THE WEBSITE, SOCIAL MEDIA, AND/OR SERVICES, (2) ATTENDANCE AT, OR PARTICIPATION IN, A DEJUMBLER EVENT OR A DEJUMBLER PARTNER EVENT, (3) THE CONDUCT OF OTHER USERS OF THE WEBSITE, SOCIAL MEDIA, OR SERVICES (WHETHER ONLINE OR OFFLINE), (4) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY DEJUMBLER OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR USE OF THE WEBSITE, SOCIAL MEDIA, SERVICES; (5) ANY ACTION TAKEN BY COPYRIGHT OWNERS OR OWNERS OF OTHER INTELLECTUAL PROPERTY RIGHTS AGAINST YOUR USER CONTENT; (6) ANY ERRORS OR OMISSIONS IN THE WEBSITE, SOCIAL MEDIA, OR SERVICE’S TECHNICAL OPERATION, EVEN IF FORESEEABLE OR EVEN IF DEJUMBLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE WEBSITE, SOCIAL MEDIA, OR SERVICES.

YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE, SOCIAL MEDIA, AND SERVICES. YOUR ONLY REMEDY AGAINST DEJUMBLER IN CONNECTION WITH ANY DAMAGES ARISING FROM YOUR USE OF THE WEBSITE, SOCIAL MEDIA, AND SERVICES, IS TO STOP USING THE WEBSITE/SOCIAL MEDIA/SERVICES. IF DEJUMBLER IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THE WEBSITE, SOCIAL MEDIA, AND SERVICES, DEJUMBLER’S LIABILITY SHALL NOT EXCEED $100.00 USD. ANY CLAIMS MADE AGAINST DEJUMBLER MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF ACCRUAL.

Enforcement of our terms

Dejumbler may investigate any reported, alleged or suspected violation of these Terms, and take any action that Dejumbler, in its sole discretion, deems appropriate. Such action may include issuing warnings, suspension of a User’s access to the Website, Social Media, or Services, or complete termination of such access, at any time. Additionally, Dejumbler reserves the right to bring suit for any violation of these Terms.

Jurisdiction

We do not represent or warrant that the Website, Social Media, and/or Services or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to access our Website, Social Media, and/or Services do so on their own initiative and at their own risk, and are responsible for complying with all applicable laws, rules and regulations. We may limit the availability of the Website, Social Media, and/or Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

Disputes; Choice of law; Venue; Statute of limitations

Please read this carefully. It affects your rights. THESE TERMS AND THE WEBSITE, SOCIAL MEDIA, AND SERVICES ARE GOVERNED BY, AND WILL BE CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK, UNITED STATES OF AMERICA, WITHOUT REGARD TO CHOICE OF LAW PROVISIONS, AND NOT BY THE 1980 U.N. CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS. ALL CLAIMS AND CONTROVERSIES RELATING IN ANY WAY TO YOUR USE OF THE WEBSITE, SOCIAL MEDIA, AND SERVICES SHALL BE RESOLVED MANDATORY BINDING ARBITRATION UNLESS OTHERWISE REQUIRED BY LAW, ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND PROCEDURES, OR SUBSEQUENT VERSIONS THEREOF (“AAA RULES”). THE AAA RULES FOR SELECTION OF AN ARBITRATOR SHALL BE FOLLOWED, EXCEPT THAT THE ARBITRATOR SHALL BE EXPERIENCED AND LICENSED TO PRACTICE LAW IN NEW YORK. ALL PROCEEDINGS BROUGHT PURSUANT TO THIS PARAGRAPH WILL BE CONDUCTED IN MONTGOMERY COUNTY, NEW YORK. YOU CONSENT TO WAIVE ALL DEFENSES OF “LACK OF PERSONAL JURISDICTION” AND “INCONVENIENT FORUM” WITH THE RESPECT TO THE VENUE AND JURISDICTION IN THE FORUM ARTICULATED ABOVE.

YOU AGREE THAT ANY AND ALL RIGHTS AND OBLIGATIONS OF ANY PARTY SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. ANY DEMAND FOR ARBITRATION MUST BE FILED WITHIN ONE (1) YEAR FROM ACCRUAL OF THE CAUSE OF ACTION, OR THE CAUSE OF ACTION SHALL BE FOREVER BARRED.

Additional terms

Electronic communications

By using the Website, Social Media, and Services, you agree to receive certain electronic communications from Dejumbler, subject to applicable law. You agree that any notice, agreement, disclosure, or other communication that Dejumbler sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. You also agree that your electronic agreement is the same as your signature on paper.

Right to assign, no waivers, severability, entire agreement

Dejumbler may assign its rights and duties under these Terms to any party at any time without notice to you, unless notice to you is required by applicable law, but this will not affect your rights or our obligations under these Terms.
Dejumbler’s failure to insist upon or enforce strict performance of these Terms is not a waiver of any of these Terms or Dejumbler’s rights. Users should always assume these Terms apply.
If any provision in these Terms is held invalid or unenforceable, the remainder of these Terms shall continue to be enforceable.
These Terms constitute the entire agreement between Dejumbler and you in relation to your use of the Website, Social Media, and Services, and supersede all prior agreements and understandings.

Age requirements

In order to create a User Account or purchase any products or services from Dejumbler, you must be 18 years of age or over (or of the legal age of majority in your jurisdiction). By creating a User Account or purchasing any products or services from Dejumbler, you confirm that you possess the legal authority to enter into these Terms, including instructing us and/or our vendors to collect any payments from a credit or debit card, and to use the Website, Social Media, and Services in accordance with these Terms. You confirm that all information supplied by you in using the Website, Social Media, and Services is true and accurate.

Contact information

If you have any questions about these Terms, please do not hesitate to contact us at:

Dejumbler, LLC
16 Birch Ave
Glens Falls, NY 12010

email: help@dejumbler.com